Active Listening in the Workplace

Posted: 25/03/2016 by broadyesl in leadership, Uncategorized

It yields great returns.  What is it, though? Read “Why Leaders Who Listen Achieve Breakthroughs” http://www.strategy-business.com/blog/Why-Leaders-Who-Listen-Achieve-Breakthroughs.

Here are some ideas proposed in the text:

  • Slow down
  • Create a safe space
  • Ask inviting questions
  • Listen with a willingness to be influenced
  • Use reflection to deepen the learning
  • Summarize and ask for commitment

 

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